FAQ

What types of products does Arabianhive offer?

Arabianhive specializes in a curated selection of innovative beauty and fitness products. Our offerings include advanced skincare devices, such as the Anti Wrinkle Beauty Apparatus, and performance-enhancing fitness accessories like the Arm Supporter. These products are designed to empower customers in achieving their wellness and beauty goals from the comfort of their homes.

What is the return policy for products purchased from Arabianhive?

Arabianhive has a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in the original packaging. Customers should contact us to initiate the return process and obtain a return shipping label.

How long does shipping take for orders placed with Arabianhive?

Orders are processed within 2–5 business days after payment confirmation. Delays may occur due to customs processing or high demand seasons.

Are there any customs fees or import duties associated with my order?

Any customs fees, taxes, or import duties incurred during shipping are the responsibility of the buyer. Arabianhive is not liable for delays caused by customs clearance processes.

What should I do if my package is lost or delayed?

If your package is delayed beyond 45 days, please contact us for assistance. In the event that the package is confirmed lost, Arabianhive will provide a replacement or refund as per our policy.

Can I exchange a product purchased from Arabianhive?

Exchanges are not directly facilitated. The most efficient way to obtain a different item is to return the original product and, once the return is accepted, place a new order for the desired item.

How can I contact Arabianhive for further inquiries?

For any questions or concerns, customers can reach out via email at ahmarshopify737@gmail.com or by phone at 03085094534. Our team is available to assist with any inquiries related to products, shipping, or returns.